Shipping

International delivery.

Available destinations, costs and shipping options are confirmed for your address before payment.

Free US shippingEstimated delivery: 7 days.
Your delivery optionsInternational orders
DestinationYour countryChoose the delivery destination using the country selector.
Delivery chargeAt checkoutCharges depend on the method and delivery address.
AvailabilityBy referenceAvailability can differ between countries and products.
TrackingBy emailTracking details are provided when the order is dispatched.

Where do you deliver?

Available destinations depend on the product and delivery address.

What will delivery cost?

Enter your country and address at checkout to see available delivery options.

Need a delivery date?

Ask us before ordering if the delivery timing is not shown.

Read the full policy

Applicable policy

Last updated: 3 November 2026.

COVER11 is operated by Autopilot Digital EOOD (Автопилот Дигитал ЕООД).
Company registration number (EIK): 208615428.
VAT number: BG208615428.
Registered office: 22 General Parensov Street, Sredets, Sofia 1142, Bulgaria.

International delivery

COVER11 serves international customers. The destinations, methods and charges available for an order depend on the delivery address, the product reference and the current delivery configuration. A destination is available only when a delivery option can be offered and confirmed for that order.

Charges and delivery information

Available delivery charges are displayed before payment. No blanket free-shipping offer, US-warehouse dispatch promise or fixed 1–3 day delivery promise applies. If the delivery information you need is not available, contact us before placing an order so that the destination, method, charge and expected timing can be confirmed.

Dispatch and tracking

When an order is dispatched, the delivery updates available for it are provided through the shipping confirmation and your Shopify customer account. A delivery estimate is specific to the order and method selected.

Customs and import charges

Cross-border orders may involve import procedures or local charges. Check the information shown for your destination before payment and contact us if it is unclear which amounts are included. Mandatory disclosure and consumer-protection rules remain applicable.

Delivery problems

If an order has not arrived, arrives damaged or contains an incorrect item, contact us with the order number and a description of the problem. We will review the order and the applicable remedy. Your statutory delivery and conformity rights are not restricted by this policy.

Contact us through the COVER11 contact form. For existing orders, include the order number and the email address used at checkout.
Email: danielpetrov780@gmail.com

01Identify your orderKeep your order number and the email used at checkout.
02Tell us the issueDescribe the reference, measurements or problem. Add a photo link when useful.
03Get the next stepsOur team reviews your request and explains the applicable process.
Track my order →Request a return →Warranty request →Help center →Contact COVER11 →